It was simple to buy and redeem with the QR code. The only difficult thing was finding a ticket machine to exchange the QR code for a physical ticket. The station listed on the site did not have a machine which accepted the QR code.
Great service, just one click and then exchange the QR code at the stations to get the ticket and you are ready to travel on the tokyo subway.
Good value.But did ot cover Keiyo line to our hotel in Shiomi Would have liked instructions to use yellow machines to get on trian. Had early confusion trying to use touch pads rather than the swipe in
easiness, accessability , cleanliness,
Good deal, it's worth the price
We weren't able to use the tickets to redeem one day passes at all. The qr code didn't work at the subway station.
Convenience of use. Very practical
Worth the price, but the only bad thing for me is the difficulty for finding a station office when you're not from Japan
Thanks to you, I have passed great staying in Tokyo.
Convenience of getting the tickets
Inclusions
Tokyo Subway Ticket (24/48/72 hr options available)
Unlimited rides
Exclusions
Tokyo Metro
Toei Subway:
I love how easy it is to find the majority of my visit to Tokyo under one service provider. And the discount just seal the deal
It was really very good!! The cleaning and the comfort Of the train was Perfect.
The ticket was cheaper than anywhere else.
It was easy to book and just needed the code when arrived at the nippori station
The ticket was not sent to my email address so I had to make other arrangements. I will contact you for a refund when I have a moment. My schedule is frightfully busy for the next few days.
Fast and seamless experienceA quick and smooth experience.
Convenient !!! I'm so glad I got to see this app.
Inclusions
One-way ticket between Narita Airport & Nippori/Ueno Station
Reserved seating
Free Wi-Fi
Air-conditioning onboard
Ample luggage space
Exclusions
From Narita Airport
** From Nippori/Ueno Station**
It is an incredible experience, everything seems to be taken from another world.
such a sensory delight! a wonderful, feel good experience
It was an exciting and impressive experience that perfectly combined technology and art.
It was the in expected factor that overwhelmed us
It was an experience like no other. A defo if you visit Tokyo with enough time to go there.
The forest exhibit was definitely the most engaging, we enjoyed catching animals in the forest and jumping between planets. The water exhibit was also great and the organization impeccable despite the fact that there were many people there were never any queues inside. Headout did not allow me to book 4 tickets at the same time but the reception staff allowed us to do so anyway by entering at 6:30 p.m. so we enjoyed it even more.
The Subway e-ticket could be easily exchanged for a regular ticket using the QR code at the corresponding machine and admission to teamLab Planets also worked without any problems with the e-ticket. In addition, a visit to the teamLab Planets is very worthwhile in my opinion because the facility is unique and fascinating. So all in all, nothing to complain about & definitely recommended 😊👍🏻
Busy so difficult to take pics without others in. Lights were a little dizzying at times. Overall I enjoyed it, but compared to other activities I did during my visit it was avarage. Think it's more fun for groups (I'm a solo traveller).
An experience without much more, you can see that they sell a lot of tickets for each shift and it is overflowing there. If you are looking to take the typical pictures you see on instagram forget it because there are people everywhere. They don't put a time limit for each room, which is great, but it gives the feeling that precisely for that reason everything is very crowded? In our case the photos didn't matter to us although it also affects not being able to see any of the rooms "uncluttered".
Loved the time there. The only thing is that the 24 hrs tkt provided thats great but its not valid on the last leg from toyusu to the last station. Else the time here was super duper
we just tap the qr code in the scanner and thats it, we were able to enter in the planet lab easily. we love the flowers and the forest
Team lab planets was a fully immersive fun and unique experience for the entire family Would highly recommend It's a bit out of the way but the 24 hour subway pass definitely pays for itself
Easy to enter, little waiting time, museum was very full but you could still really enjoy the visit. It was an interesting experience.
I enjoyed water part the most as I can touch and feel with the art directly. I love the orchid room. I lost interest at the forest part. I realised that I have my 24h metro ticket at the last day, so it was not that efficiemt that I did not use it as much as possible lol. Anyway, the headcount application is useful and easy to use. I did not having any difficulty for both tickets. I will deffinately recommend to my friends.
Memorable experience especially for families with young children
The zones of Water and Forest. Very interesting and spectacular
Awesome. It deserved its price. Joyful activity.
Way too crowded and unable to have interactive experience.
Interesting display and interactive. Nice experience. Rather different from others
A very unexpected experience, full of surprises. The garden is magnificent!
It was an unforgettable experience. Impossible to miss
to become part of the digital world, to be right in the middle of it - Koi !!!
Booking experience with Headout was really good. Team labs Art works were very good. Worth a visit when visiting Japan
Amazing experience. Seamless booking and getting access to the venue as the QR codes were sent directly to the app
Very nice installation with the flowers , disappointing the water . Nothing striking .
Inclusions teamLab Planets Tokyo
Tokyo subway pass
teamLab Planets Tokyo
Tokyo subway pass
İ am staying im Washington Shunjuku hotel and the bus drop as next to the hotel ! Thanks a lot for the great service door to door !
Great experience and customer support at the airport
Easy to deal with helpful staff at bus stop at Narita.
Eady pick up airport, very clean bus Good price
Thought I bought Airport to Shinjuku, but it turns out, the tickets were for Shinjuku to Airport. I have since tried to use the tickets for our return trip to Narita, but I have not received any confirmation of the booking. I am concerned I have lost my booking and my money.
The nighttime ride into Tokyo was amazing. The city lights, the 3 dimensionality of the highways and streets were very impressive.
It was very easy to change my booking at the Narita information desk to an earlier deprture. The entire experience, including the online booking, was seamless.
Inclusions
One-way bus transfer between Narita Airport and Shinjuku Station/Shinjuku Expressway Bus Terminal
Air-conditioning onboard
Free WiFi
USB ports
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
At most ticket machines my pass doesn't work. I must go to service window Not smooth like I was promised
We are currently in Japan and the only issue we had was receiving our passes before we departed. It seems that the service was having issues with communicating back to us. But we did finally receive them before the trip.
Traveling by train and using the Raylwayd Pass is always a pleasure. The punctuality, reliability and friendly staff make rail travel in Japan an exceptional experience. The ability to move around the inner terminals at any time opens up access to the stores and restaurants located there. That's great.
Amazing way to see Japan. Traveling by Shinkansen was an experience in itself. Highly recommend getting the Green Car if you want extra comfort.
I spent too much time traveling to JR stations I steward of enjoying my trip and there is none to help international traveler's the few people that were there barely made any effort to help., or or they were so busy they offered quick complicated answers, which in the end cost us a lot of additional money and time Never doing JR againP
Activation at Narita Airport was quick. Staff spoke enough English to help us easily. Only suggestion: better signage at some stations.
Perfect for first-timers in Japan! The JR staff helped us understand the system really well. Trains were spotless and comfortable.
Trains were great but wish it was easier to reserve seats online. Sometimes had to wait at the counter. Otherwise, an excellent service.
The JR Pass made our trip stress-free. We reserved seats a few times, but even without, we always found spots. Great experience overall!
We traveled Tokyo, Kyoto, Hiroshima, and Osaka with ease. The pass saved us so much time and money.
Great pass for exploring Japan. Trains are punctual to the minute, and the JR staff were always helpful.
Unlimited nationwide travel on Japan’s iconic trains, buses, and ferries with one pass
Inclusions
Exclusions
Inclusions
Private transfers between Haneda Airport & your location of choice
Choice of vehicle (Sedan & Business Sedan, Luxury, Hybrid, Electric vehicles & Minivan)
Air-conditioning
Ample luggage space
Meet & greet (optional)
Was expecting a minibus as advertised. To our surprise it was only a van. Our luggages did not fit and we had to book 1 more car to bring us to the airport. Will not book again
Inclusions
Private transfer between Narita Airport & location of your choice
Choice of vehicle (Sedan, Economy Sedan & Business Sedan, Bus, Minibus and Minivan)
Air-conditioning
Ample luggage space
Meet & greet (optional)
Inclusions
One-way bus transfers between Haneda Airport/Tokyo City Air Terminal/Shinjuku Kabukicho/Shinjuku Area
Air-conditioning onboard
Free WiFi
USB ports
You can cancel these tickets up to 2 hours before the experience begins and get a full refund.
Inclusions
7-day unlimited travel in Sanyo-San'in area
Reserved and non-reserved seats in the following with the JR Sanyo San'in Northern Kyushu Area Pass
6 reserved seats in Sanyo Shinkansen bullet train (Shin-Osaka - Hakata)
Hello Kitty Shinkansen
Haruka, Kuroshio, Thunderbird, Kounotori, Yakumo & Super Hakuto Limited Express trains
Special rapid & rapid services on JR-West Conventional lines
Local trains on JR-West Conventional lines
Access to Jr West Miyajima ferry (Miyajimaguchi - Miyajima)
Access to some West JR route buses
Access to some Chugoku JR route buses
Access to EKIRIN rent-a-cycle shop
Exclusions
Easy to get the ticket from the voucher.
Super easy and quick, saved us a lot of time at subway stations which was perfect as we had such a short amount of time in Tokyo
It was quite convenient to have these tickets. Claiming the Skyliner tickets were easy, both times -- at the airport and the Ueno (city) station to go back. The 72-Hour unlimited ticket though--OMG, what a long and tiring way to get/"claim" it at Shibuya station. Maybe if I'd gone to or come from a smaller station, it would've been easier. Then on the Skyliner, yes, it's nice, fast, good price (and even better when buying here on Headout, when it's discounted), but the interval time was quite long, so if your timing isn't good, you'll wait a really long time for your ride. Meanwhile, for the 72-Hour subway unlimited ride, it really is only worth it if you travel a lot. But if you are staying at a hotel that's centrally located and will stay in and walk around the area, then you can't use the ticket much, and it wasn't so worth the time claiming it, besides the cost. It's my own fault to not have done enough research or made decisions on what to do before I decided to buy. Otherwise, this purchase made traveling in Tokyo convenient (definitely having an unlimited card saves time vs. buying every journery--unless you have that Suica/IC Card, which it turned out I did from my 2014 trip which still worked) and helped saved some money.
Staff was very helpful and kind, provided clear explanations on how to use of tickets.
Inclusions
Round-trip Skyliner Express tickets between Narita Airport and Nippori/Ueno Station
Reserved seating
Free Wi-Fi
Air-conditioning onboard
Ample luggage space
24/48/72-hr access to Tokyo Subway (based on option selected)
Unlimited access to all Tokyo Metro & Toei Subway lines
Tokyo Skyliner Express
From Narita Airport
From Nippori/Ueno Station
Tokyo Metro
Skyliner Narita Airport Express
Narita Airport Station (Terminal 1)
Airport Terminal 2 Station (Terminals 2 & 3)
Inside Narita Airport Terminal Building
Keisei Ueno Station
Nippori Station
Tokyo Subway